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Returning a Vehicle

At Pymble Ute & Truck Rentals, it is important to return the hired vehicle on time. It is also important to abide by certain rules and follow our terms. We have arranged this page to give you a clear idea on what we expect from you before returning the vehicle.

Check the Vehicle Before Renting

At Pymble Ute & Truck Rentals, we do regular maintenance. We also monitor our vehicles frequently for any faulty issues. It is also your task to check our vehicle before hiring.

Checking should not be limited to only looking at the brakes or other conditions. Checking should include monitoring the amount of fuel present. Check whether the air conditioner is working properly. You should also see if all the tyres are properly air-filled.

If you notice an issue with the vehicle, please notify our staff immediately. We are here to provide you with the best customer service in Pymble. It is our duty to ensure your safety.

Upon returning, we expect you to return the vehicle in the exact condition as you have received.

Maintain Cleanliness & Hygiene

All our Utes and Trucks are thoroughly cleaned. We maintain a proper standard of hygiene. Before returning back the vehicle, consider the next customer who will be using it. We expect you to return the Ute or the Truck maintaining the cleanliness and hygiene as you have received it in. This will make our work easier to prep the vehicle for next customer.

Fill Up the Tank Before Returning at Pymble

One of the important things you should do is to check the fuel tank. Check the litres of fuel present before you start your journey. When you are returning kindly ensure the fuel is refilled to that amount.

Also, you should be aware of what fuel you are refilling with. Our Utes run on petrol and our Trucks run on diesel.

If you don’t refill, unfortunately we will have to charge additional rates depending on the extra Km you have travelled.

Payments

At Pymble Ute & Truck Rentals, we do not accept cash. All payments must be made through credit cards. If there are tolls or fines that you have not paid, you can pay it through credit card when you drop it off at Pymble.

We follow No Refund Policy. This means by any case you return the vehicle prior your returning date, we will not refund your money.

Payments are made when you hire our vehicle at first. We do not accept late payments.

Return the Vehicle On Time

At Pymble Ute & Truck Rentals, we expect you to return the hired vehicle on time. One of the reasons being, we have other customers queuing for that vehicle. If, by any case, you fail to return on time, we will charge you extra.

We have set rates for Utes and Trucks according to the time and day. You can hire our vehicle for 2 hours, 3 hours, 4 hours, an entire day or overnight. We also have weekend specials. If you want, we can alter a package for you.

Our vehicles must be picked up by 4pm to 4.30pm and must be returned by 7am next morning.

Pymble Ute & Truck Rentals have 12 other branches in Sydney. For more information, you can talk to our staffs. Once you collect your vehicle from us at Pymble, if you decide to drop it off at any of our points, let our staff know. They will arrange everything accordingly.